Privacy and Security Guarantee
Our Security Guarantee
The owners of this web site warrant that your transactions are safe and secure and that if your credit card is misused as a result of your online transaction we will reimburse any charges left to you to pay, up to the maximum of $50 allowable by law. Transactions taken by phone or fax are specifically excluded from this policy.
How do we protect visitor information?
We employ a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
What information do we collect?
We collect information from you when you place an order. We may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
Yes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we choose email recipients?
Before you will receive periodic emails from us, you will be required to sign up for this service, or "opt in." If you would no longer like to receive promotional e-mail from us, please let us know by emailing us at email@example.com . Please note that due to email production schedules you may receive any emails already in production.
If you have not opted-in to receive e-mail, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
Can you delete your personal information from our database?
This feature is not yet implemented. But, the answer will be Yes. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Do we disclose the information we collect to outside parties?
AcidFree.com will never sell, trade, or otherwise transfer your personally identifiable information to any other outside party. Unless you specifically request such information, you will receive no marketing or promotional materials or contact from any AcidFree.com partner or related company. We use your information to process and fulfill your orders. No credit card information is kept on file, so if you want an order refilled, you will have to resubmit the order through the shopping cart. We appreciate your business and will not let ANYTHING jeopardize your trust in our business. The term "outside party" does not include AcidFree.com. It also does not include our website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may, however, release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party linksIn an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.